Last updated: 12/7/2022
Information You Give Us. You may give us information by signing up for an online account, entering information through our online forms or surveys, or contacting us by phone or email for information or customer service.
The categories of information include:
The sensitive categories of information include:
Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our website.
This includes Log Data, such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means, such as Google Remarketing and Facebook Pixel.
Information We Collect from Third Parties. We collect publicly available information from government records, such as title, lien, court, or similar records. The categories of information collected include:
We also collect information from third party data repositories, such as multiple listing service (MLS) systems and data verification service providers. The categories of information collected include:
If you access our Sites through third parties (e.g., Facebook or Google), or if you share content from our Sites to a third party social media service, the third party service will send us certain information about you if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.
We use your personal information as follows:
To Our Customers. We may share publicly available information gathered from government records as well as any information gathered from third party data repositories as part of our contractual services to customers.
Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services.
The service providers we use help us to:
Aggregated Data. We may also aggregate or otherwise strip information of all personally identifying characteristics and may share that aggregated, anonymized data with third parties or publish it. This data does not personally identify you and helps us to measure the success of the Services and its features and to improve your experience. We reserve the right to make use of any such aggregated data as we see fit.
Third Party Marketing and Advertising Organizations. We share your website visitor activity, through website cookies, with third party marketing and advertising partners to market our services on our Sites and other websites that you may visit.
Third Party Links and Websites. Our Sites may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.
Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or the protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:
Personalized Advertising. We may also use targeted advertising cookies, such as Google Ads, to deliver tailored advertising on our Sites and other websites that you may visit. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative Consumer Opt-Out link, the Consumer Opt-Out link for browsers, or the opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.
You may have certain rights relating to your personal information, subject to local data protection laws. Please contact us using the contact details provided in the “Contact Information” section below if you would like to exercise your privacy rights.
Marketing Opt-Out: We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will still continue to receive service-related messages concerning products, services, or subscriptions you have purchased (unless we have indicated otherwise).
Additional Disclosures for Certain U.S. State Residents
We have listed the privacy rights for certain U.S. state jurisdictions below, but we understand you may have additional rights in your jurisdiction. You may contact us directly at any time about exercising your data protection rights. We will consider your request in accordance with applicable laws.
Certain state laws require that we detail the categories of personal information that we disclose for certain “business purposes,” such as to service providers that assist us with securing our services or marketing our products.
We disclose the following categories of personal information for our business purposes:
Sensitive Categories of Personal Data:
Several jurisdictions grant state residents certain rights, including the right to access specific types of personal information, the right to learn how we process personal information, the right to correct inaccurate personal information we maintain about you, the right to know whether and how we disclose or sell personal information, the right to opt out of any sale of personal information, the right to request deletion of personal information in certain circumstances, limit the use and disclosure of your sensitive personal data, and the right not to be denied goods or services for exercising these rights.
To make a request, please call us at the following toll-free number 800-578-8580 or email us at .
Limiting the Use of Sensitive Personal Information. California residents have the right to limit our use of their sensitive personal information. We do not use or disclose sensitive personal information for any purpose other than providing our goods and services to you, or as otherwise permitted under applicable law.
Do Not Sell or Share My Personal Information. Residents of certain U.S. states have the right to opt out of the sale or sharing of the consumer’s personal information. To make such a request, please call us at the following toll-free number 800-578-8580 or click on the “Do Not Sell My Info” link in the footer of this website.
If we received your records from a third-party data repository, we may also direct you to the third party in order to make your request.
We may need to verify your identity and place of residence before completing your rights request.
Third Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us using the contact details provided in the “Contact Information” section below.
If you are from the European Economic Area or United Kingdom, our legal bases for collecting and using your Personal Information is as follows:
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us using the contact details provided in the "Contact Information" section below.
If you are from the European Economic Area or United Kingdom, you have the right, under certain circumstances, to:
If you are from the European Economic Area, you also have the right to lodge a complaint with a supervisory authority, under certain circumstances.
You may contact us using the contact details provided in the “Contact Information” section below for more information or to exercise your rights.
Any data that you provide to us may be accessed, shared or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract).
This may entail a transfer of your personal information across international borders. The data protections standards may differ and be lower than the standards enforced in your jurisdiction.
The Sites are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us using the contact details provided in the “Contact Information” section below. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your personal information.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For example, when possible, we use encryption to transfer and store data. We further limit access to this data using access controls and confidentiality commitments.
However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personal information obtained through the Sites, we cannot ensure or warrant the security of any information you transmit to us.
Toll-free number: 800-578-8580
26457 Rancho Parkway South,
Lake Forest, CA 92630